Tuesday, February 9, 2010

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Singapore Airshow racks up US $10 billion in deals
Commercial sector outpaces defense
Turner Construction Executive Has Zest for Complex Projects
Company to oversee San Diego terminal project
Boeing says 747-8 freighter to make first flight
Largest aircraft manufacturer has ever built
Chicago Executive Airport to build six new hangars
Manager: 'Even in this economy we're moving forward'
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Management Advice
Inside Airport Security - The Christmas Package from Yemen
Spotlight on Customer Service - Aberdeen Airport boss has high hopes for new routes
 

 

Too Much Service?
As customer service in the aviation industry evolves, an interesting question arises: Is it possible to have too much service?
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ServiceElements is a Phoenix-based firm specializing in people-development
and customer service training for aviation professionals.

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This Month's issue

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The $1 Billion Big Build
Sacramento makes adjustments, forges ahead on new terminal complex
The Common Use Continuum
Garsite ASTs Go Stainless
On a New Odyssey

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